Privacy Policy for MyHerbSupply
1. Introduction
MyHerbSupply (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website myherbsupply.com (the “Site”) or make a purchase from us.
By accessing or using the Site, you accept this Privacy Policy. If you do not agree with the terms herein, please do not access the Site.
2. Information We Collect
We may collect personal information from you in various ways, including when you:
- Visit the Site, browse, or view content
- Register an account
- Place an order
- Subscribe to a newsletter or mailing list
- Contact customer support
- Use interactive features
- Respond to surveys
Types of Information Collected:
a. Personally Identifiable Information (PII):
- Name
- Email address
- Phone number
- Shipping / billing address
- Payment information (e.g., credit card number, but see “Payment Data” below)
b. Payment Data:
If you make a purchase, we may collect payment method details (e.g., credit card, debit card, third-party payment processors). We do not store full credit card information ourselves; we use secure payment processors.
c. Usage & Technical Information:
- IP address
- Browser type and version
- Operating system
- Pages visited
- Time and date of visits
- Referring / exit pages
- Device identifiers
d. Cookies & Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. You can disable cookies via browser settings, but that may affect site functionality.
3. How We Use Your Information
We use the information we collect for various purposes, which may include:
- To process and fulfill your orders
- To communicate with you (order confirmations, updates, customer service)
- To personalize your experience
- To send marketing and promotional communications (with your consent)
- To improve the Site’s content, navigation, and performance
- To detect and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing (if applicable under jurisdiction)
Where relevant (e.g., under GDPR), we process your personal information on the following bases:
- Your consent (e.g., for marketing emails)
- Performance of a contract (e.g., fulfilling orders)
- Legal obligation
- Legitimate interests (e.g., to operate and improve the business)
5. Sharing Your Information
We may share your information with:
- Service providers and vendors (e.g., payment processors, shipping companies, marketing platforms)
- Affiliates or subsidiaries
- Law enforcement, regulators, or government authorities if required by law
- In connection with business transfers (e.g., merger, sale, or acquisition)
We require that third parties protect your data and use it only for the purposes we specify.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. However, no system is 100% secure; we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing your personal information
- Correcting inaccurate data
- Deleting your data
- Restricting or objecting to processing
- Withdrawing consent
- Data portability
To exercise these rights, please contact us at [contact email / address].
9. Children’s Privacy
Our Site is not intended for individuals under [e.g., 16 / 13] years old. We do not knowingly collect personal information from minors. If we learn we collected data from a minor, we will delete it.
10. International Data Transfers
If we transfer your personal information to countries outside your own jurisdiction (e.g., outside Morocco or EU), we will ensure appropriate safeguards (e.g., data transfer agreements) are in place.
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site with a new “Effective Date.” You should review this policy periodically.
12. Contact Us
If you have questions or complaints about this Privacy Policy or our data practices, you can contact us at:
MyHerbSupply
Email: myherbsupply@gmail.com